Last updated: October 06, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
  • Account means a unique account created for You to access Our Service.
  • Application refers to MyHandydash, the software program provided by the Company.
  • Company (referred to as either "the Company", "We", "Us" or "Our") refers to Handysolver, C 705, Pioneer Urban Square Golf Course Extension Road, Sector 62, Gurugram, Haryana, India - 122101.
  • Device means any device that can access the Service, such as a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Application.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.
    • Data Controller

    The data controller for the Service is Handysolver, located at C 705, Pioneer Urban Square, Golf Course Extension Road, Sector 62, Gurugram, Haryana, India - 122101. This Privacy Policy is issued by Handysolver, which determines the purposes and means of processing your Personal Data.

    Note about Play Console account: The Google Play Developer account used to publish this app may be registered in the name of an individual (the account administrator). This individual acts on behalf of Handysolver for publishing purposes only. Handysolver remains the legal data controller responsible for processing users' personal data. For privacy inquiries, please contact [email protected].

2. Collecting and Using Your Personal Data

Personal Data

While using Our Service, We may collect the following Personal Data, with Your prior permission:

  • Name and Phone Number: Used for creating and managing Your account and for secure login.
  • Location Information: The Application collects Your precise location in the background to enable geo-fencing functionality. This is a core feature that allows You to "Mark In" or "Mark Out" only when You are within a pre-defined work location. Your location is collected only when you are "Marked In" to provide accurate attendance and tracking for your organization.
  • Facial Data: We use your device's camera to capture a facial image for the purpose of identity verification when you mark attendance. The captured image is immediately sent to a third-party Service Provider, Face++, to perform face detection and recognition. Face++ provides us with a unique Facial Token which is then stored in our database. When you "Mark IN" or "Mark OUT" with facial verification enabled, we send a newly captured image to Face++ to generate another Facial Token. We then use Face++'s face comparison service to compare this new token with the stored token. Based on a similarity score, we verify your identity and allow the attendance to be marked. The facial images themselves are not stored on our servers. However, the facial tokens are stored to facilitate future comparisons. This data is used solely for attendance verification and is not used for any other purpose. For more information, please review the Face++ Privacy Policy at https://www.faceplusplus.com/privacy-policy/.
  • Usage Data: Information such as Your Device's IP address, device type, mobile operating system, and unique device identifiers are collected to monitor and analyze the use of the Service.
  • Messages and User-Generated Content: When you use the team chat feature, we collect and store the content of your messages, including text, images, voice recordings, and other files you choose to upload. This is done to provide the communication functionality within the app.
Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain the Service: To enable the core functions of the application, including attendance tracking, location-based services, and team chat.
  • To manage Your Account: To manage Your registration as a user and to provide You with access to the Service's functionalities.
  • For Your Organization: Your data is shared with Your organization's administrator to provide them with attendance records, location information, and other data for employee management purposes.
  • To contact You: To provide essential updates, security alerts, and information related to the Service.
  • For business transfers: We may use Your information to evaluate or conduct a merger, acquisition, or sale of our assets.
  • For other purposes: We may use Your information for data analysis, identifying usage trends, and to evaluate and improve our Service.

3. Your Data Deletion Rights

You have the right to request the deletion of Your Personal Data. As an employee attendance application, your data is primarily managed by your organization's administrator.

To request data deletion, you must submit a request through our dedicated form. To ensure the security of your data, you will be required to verify your identity using an OTP sent to your registered phone number or email.Once verified, we will forward your request to your administrator for review and processing in accordance with our terms.

  • 1. An email confirming that your deletion request has been successfully received. 2. A final confirmation email once the administrator has completed the permanent data deletion. Data Deletion Request Form: Data Deletion Form

4. Security of Your Personal Data

The security of Your Personal Data is important to Us. While We use commercially acceptable means to protect Your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee its absolute security.

5. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that we have collected Personal Data from a child under 13 without verification of parental consent, we will take steps to remove that information from Our servers.


6. Third-Party Service Providers

We use third-party providers to operate the Service. These include (but are not limited to):

7. Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. We strongly advise You to review the Privacy Policy of every site You visit.

8. How We Share Your Personal Data

We do not sell, rent, or trade your Personal Data with third parties. We may share your information in the following limited circumstances:

  • With Your Organization: Your attendance data, location information, and other personal data collected are shared with your organization's administrator, as they are the data controller and primary user of this service.
  • With Service Providers: We use third-party services to provide and support our Service. These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
    • Face++: We share your facial data with Face++ for biometric verification. For more information, please review the Face++ Privacy Policy.
    • Amazon Web Services (AWS): We use AWS to store user-uploaded content, such as chat images, videos, voice recordings, and other files, to facilitate the team chat feature.
  • For Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities.

9. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, You can contact us: